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Privacy Policy

Effective Date: July 7, 2014
This privacy policy applies to, owned and operated by Inflection LLC. This privacy policy describes how Inflection LLC collects and uses the personal information you provide on our website,. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.


Inflection LLC has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirementsincluding transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web, and does not cover information that may be collected through software downloaded from the site.
TRUSTe online privacy certification

What does this privacy policy cover?

This policy covers how treats personal information that we collect and receive from you, including information related to your use of our website, products, and services. This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. Unless noted otherwise, this privacy policy does not apply to any information in our people search databases, which is covered separately under our Opt-Out Policy.
Our website also includes links to other websites whose privacy practices may differ from those of Inflection LLC. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

What information do we collect?

We collect some information that is personal (i.e. information that identifies you, either alone or in combination with other data.) We also collect information that is non-personal and does not, on its own, identify you. When non-personal information is combined with other information so that it does identify you, we treat that combination as personal information.
Registration Information
When you register for an account to use, we may collect the following information:
  • Your name, email address, mailing address, phone number, and password
  • Your birthdate
  • Content that you create (also known as user-generated content)
Registration is optional. However, if you choose not to register, certain features may not be available to you. Once you register with us and sign in to our services, you are not anonymous to us.
Billing Information
While registration is free, if you choose to purchase certain additional services and products, we may collect the following personal information:
  • Credit card or other billing account information
  • Billing address
  • Transaction-related information
  • Fraud prevention information (see Fraud and Abuse Prevention)
Additional Information
  • When you search for a person using our website, we collect a log of your searches.
  • If you wish to enhance your search results using information from third-party services such as Facebook or LinkedIn, we may ask you to give us authorization to access information about you stored in those third-party services.
  • To use our identity protection products, we may ask for the following personal information:
    • Your legal name
    • Your current residence
    • Your Social Security Number
    • Knowledge-based authentication questions that only you would know
Technical and Analytic Information
We automatically collect technical and analytic information from both registered users and anonymous visitors to our website. We generally treat this information as non-personal. This information includes, but is not limited to:
  • Your IP address
  • The referring link that brought you to our website
  • The browser and operating system you are using to access our website
  • Data that we may have previously stored in cookies on your computer
  • Which pages on our website you visit

How do we collect information about you?

Services You Authorize
When you give us authorization to access an account you have on a third-party service such as Facebook or LinkedIn, we use a protocol called OAuth to access your information. We will never ask you to give us your password for a third-party service.
Social Media Widgets
Our website includes social media features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Cookies and Other Tracking Technologies
  • Cookies. We may set and access our cookies on your computer. uses both session cookies and persistent cookies. A session cookie expires when you close your browser. We use session cookies to make it easier for you to navigate the site and log in to your account. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to track usage of our site to improve your experience, and to remember your preferences. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. Learn more about cookies. You may disable cookies in your browser settings, but your ability to use some areas of our site will be limited.
  • Third-Party Cookies. The use of cookies by our partners, affiliates, and service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners, affiliates, and service providers use session and persistent cookies to make it easier for you to navigate our site, monitor site usage and performance, and provide targeted ads.
  • Web Beacons. Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personally identifiable information.
  • Flash Cookies. We use Flash cookies (also known as local storage objects or LSOs) to store content information and preferences. Third parties, with whom we partner to provide certain features on our site, prevent fraud, or to display advertising based upon your Web browsing activity, may use LSOs to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here.
  • Log Data. Your browser automatically sends certain data that is recorded by our servers every time you interact with this website, including your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, and search terms.

What do we use your information for?

We use the information you give us to:
  • Operate and improve our website, products, and services
  • Understand you and your preferences, which helps us to enhance your experience on our website
  • Respond to your comments and questions and provide customer service
  • Provide and deliver the products and services that you request
  • Conduct research to improve the quality of our products and services
  • Send you information related to your account, including confirmations, invoices, security alerts, updates, confirmations, and support and administrative messages
  • Protect our users against fraud and abuse
  • Communicate with you about new products and services offered by Inflection and our selected partners

How do we protect your information?

Technical and Administrative Controls
  • Your information is stored on servers in physically secure locations
  • We implement technical measures to prevent unauthorized access, and keep security patches and software up-to-date
  • Employee access to your information is restricted and audited
  • Sensitive personal information is stored in encrypted form
  • All personal information is encrypted during transfer (for example, when providing credit card information)
Payment Information
For processing payments, we use systems that are compliant with the Payment Card Industry Data Security Standard (PCI DSS). All payment information is safely stored according to PCI DSS requirements.
While we use acceptable industry-standard practices to protect your information, no computer system or Internet communication is ever completely secure or error-free. As a result, we cannot and do not guarantee that your information will be absolutely secure.

When do we share your information?

We do not share, rent, or sell your information except in the limited circumstances described below:
With Your Consent
We will share your information when you give us permission; for example, when you use a third-party web client to access your account, or when you give us permission to make information public.
Within the Inflection Family of Products
Other Inflection products may use your information, but only in ways that are consistent with this Privacy Policy.
To Provide Certain Services
We use certain trusted third parties to provide certain services for us. We may share your information with these third parties, but when we do, we will only share the minimum amount of information necessary to provide the service. In addition, any third-party service provider we use is required to give your information the same protections that are outlined here in this Privacy Policy.
Public, Anonymous and Aggregated Data
We may share or disclose information that is non-private, anonymously aggregated, or otherwise non-personal.
Business Transfers
In the event that Inflection is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The obligations of this Privacy Policy will continue to apply to the new entity after the sale or transfer.
Fraud and Abuse Prevention
We partner with certain third party vendors to prevent fraud and abuse. When you make a purchase, we analyze your payment information and unique device identifiers (including, but not limited to, IP address, geographical location, browser and operating system settings, and device ID) to identify suspected fraudulent activity and block it.
When we detect suspected fraud or abuse, we may share information associated with that particular transaction or event (including, but not limited to, payment information, email addresses, and unique device identifiers) with our security partners or law enforcement for further investigation.
Legal Compliance and Harm Prevention
We may preserve or share your information in the following circumstances:
  • When required by law, regulation, or legal request such as a warrant or subpoena
  • When we believe it is reasonably necessary in urgent situations to protect the well-being or safety of any individual
  • To address fraud, security, or technical issues
  • To protect Inflection’s rights or property
Nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party or government request to disclose your information.
We may use third-party advertising companies to serve targeted ads when you visit our website. These companies may use non-personal information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
While we do not provide any personal information to the advertiser when you interact with or view a targeted advertisement, you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the advertisement (for example, women ages 18-24 from a particular geographic area.)
If you would like more information about this practice and to know your choices about not having this information used by these companies, please click here.

How do I access and control my personal information?

Access and Choice
You may use your account to access, correct, or change any personal information you have provided to us or that is associated with your account. You may also email our Privacy Team at. We will respond to your request within 30 days.
Communication Preferences
We may send you information about our products, notify you of any changes to your account, or send confirmations, technical notices, updates, security alerts, support and administrative messages, and marketing emails.
If you would like to stop receiving newsletters and marketing emails from, please provide us with the email address you would like to unsubscribe by emailing or calling 1-800-652-8360. Please note that you may still receive account and billing notices from us, if applicable.

Compliance Notices

California Do Not Track Disclosure
When you browse our website, we may use trusted third-party tools to analyze website usage, monitor performance, and prevent fraud. All analytics and performance data collected by third-party tools is anonymous. We may use these tools regardless of whether or not you enable the Do Not Track setting in your browser.
Fraud prevention tools may collect personally identifiable information regardless of whether or not you enable the Do Not Track setting in your browser; however, this data is used specifically for fraud and abuse prevention and will never be used for marketing purposes.
California Information-Sharing Disclosure
We do not share your personal information with third parties for their own use without your permission.
Children’s Online Privacy Protection Act
complies with the Children’s Online Privacy Protection Act (COPPA) where it applies to our information collection practices. This website is not directed to individuals under the age of 18. We do not actively or knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information on a child under the age of 13 without proper consent, we will promptly remove that information from our systems.

Changes to this Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice posted to this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have questions or concerns regarding this policy, you can contact us by emailing calling 1-800-652-8361, or writing to us at:
ATTN: Privacy Department
P.O. Box 391143
Omaha, NE 68138
aintains offices at 557 Twin Dolphin Drive #200, Redwood City, CA 94066.